Specified Commercial Transactions Act

Company Name

Co., Ltd. little flamingo

【 little flamingo.Co., Ltd. 】

representative

Saito Yori

location

Postal code 150-0013

Tokyo Shibuya-ku , Ebisu 1-15-9-403

telephone number

03-6403-3738

Email		 support@sengernaturweltjp.com


    Sales price:

    1. The sales price will be the displayed amount (displayed price/tax included).
    2. Please note that a separate shipping fee may apply. Please check the product details page for details on shipping fees.
    3. Prices may change without notice due to currency fluctuations.
    Payment method and timing:
    1. Payment method Credit card payment is available.
    2. Payment period Payment will be confirmed at the time of ordering the product.


    Product delivery time:

    • We will ship within 3 business days after your order is completed.
    • *Excluding Saturdays, Sundays, public holidays and our company's holidays


    Returns, Defective Products, and Cancellations:

    =Special terms and conditions for returns=

      1. Although we inspect all products before shipping, if there is a defect in the product you receive, we will refund you or exchange it for a good product.
      2. Please contact us by email within 5 days of receiving the product with details and we will inform you of the return address. (In this case, we will cover any fees.)
      3. Please note that returns will not be accepted if more than 5 days have passed since arrival.
      4. We accept returns for reasons such as the size not fitting or the product being different from what you expected within 5 days of receiving the product.
      5. Please note that you will be responsible for all fees, including shipping costs (if we have paid for the shipping), bank transfer fees when receiving a refund, etc.
      6. In addition, please refrain from returning products cash on delivery without contacting us under any circumstances.

      7. We have tried to make the colors of the products as close to the actual colors as possible, The color of the image may appear different depending on your computer and monitor settings. Please refrain from returning the product due to color differences.

      8. Please note that exchanges, returns, and cancellations are not possible in the following cases.
    • If more than 5 days have passed since the product arrived.
    • Products that have been used or have damaged tags or packaging.
    • Sale and discounted items.
    • Items that have become dirty, scratched, or have perfume on them while in the customer's possession.


    Return period: 5 days after receiving the product